Shipping policy

Last updated: October 27, 2026

Thank you for shopping with Cedar Print Studio. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing

Estimated production timing is included in your quote before payment. Full payment is required before printing begins.

You'll receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it.

Shipping Methods & Delivery Times

Shipping methods and estimated delivery timing are included in your quote before payment. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.

Shipping costs

Shipping costs are included in your quote before payment.

Canada customs, taxes and other applicable fees

Orders shipped to Canada may be subject to GST, HST, PST, QST, RST, customs duties, import taxes, and carrier brokerage or handling fees. Your quote will explain how any applicable taxes, customs duties, import charges and carrier fees are handled before you pay.

Order Tracking

Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.

Shipping destinations

We currently ship to Canada and the United States.

International orders may be subject to customs duties, import taxes, fees, and customs delays. Your quote will explain how any applicable charges are handled before you pay.

Address accuracy

Please confirm your shipping address when approving your quote. Contact us as soon as possible if you need to correct it.

Lost, damaged, or delayed packages

If your order is lost, damaged, or delayed, contact us and we will help you work with the carrier.

Order Changes & Cancellations

Need to change or cancel your order? Contact us as soon as possible. Changes or cancellations are allowed before printing is finished, but not once printing is finished. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.

Questions?

Contact our team at info@cedarprintstudio.ca or use the contact details in our contact information policy.